Skip to main content

Table 8 Questionnaire contents

From: Chatbots and robots: a framework for the self-management of occupational stress

Q.No

Question text

TAM content

1

To what extent do you think the chatbot is useful to detect your stress level/state?

Perceived usefulness

2

To what extent do you think the chatbot is relevant to daily working life?

3

To what extent do you think the chatbot can manage your stress?

4

To what extent do you think it is easy to answer the questions from the chatbot?

Perceived ease of use

5

To what extent do you think it is easy to communicate with the Chatbot?

6

How often did you talk with the chatbot?

7

To what extent has your experience with the chatbot been positive?

Attitude toward using

8

To what extent did you use the chatbot with confidence?

9

To what extent were you satisfied with the chatbot?

10

To what extent do you intend to use this kind of chatbot in the future?

Behavior intention to use

11

To what extent did you agree with the chatbot's assessment of Comprehensibility?

Perceived usefulness

12

To what extent did you agree with the chatbot's assessment of Manageability?

13

To what extent did you agree with the chatbot's assessment of Meaningfulness?

14

To what extent did you agree with the chatbot's suggestion?

15

To what extent did you believe the suggestion by the chatbot was helpful?